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IHG Inns & Resorts launches ‘myBenefits’ in Japan to draw and retain high expertise

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IHG Inns & Resorts launches ‘myBenefits’ in Japan to draw and retain high expertise


Tokyo, Japan — IHG Inns & Resorts (IHG) is at the moment proud to launch its ‘myBenefits’ programme in Japan – a strategic initiative to boost its colleague supply and entice the subsequent technology of expertise to its motels.

The introduction of ‘myBenefits’ in Japan builds on the profitable launch in Australia and New Zealand in 2021. The programme has been thoughtfully crafted to recognise the altering wants and preferences of the workforce, catering to the wants of our present and future colleagues, and to assist colleagues in each their private {and professional} lives.

With exceptional progress within the hospitality sector, it has been more and more very important to retain our gifted staff members whereas attracting new expertise to pursue a profession on this dynamic business the place IHG presents endless alternatives with its various manufacturers and distinctive tradition.

Abhijay Sandilya, CEO of IHG ANA Inns Group Japan and Managing Director of IHG Inns & Resorts Japan & Micronesia, mentioned: «We’re delighted to announce the launch of ‘myBenefits’ for colleagues in IHG managed motels in Japan. This wide-reaching new advantages programme will allow them to plot profession paths that swimsuit their ambitions, whereas making certain they flourish of their roles as they ship IHG’s True Hospitality for Good to our company.

“We plan to double our IHG property in Japan and with that progress recognise the necessity to strengthen our competitiveness relating to attracting expertise to our motels. By providing nice advantages by way of our ‘myBenefits’ programme, we’re exhibiting potential candidates why they need to be a part of our staff, stick with us and forge profitable careers.

“Following its profitable launch in Australia and New Zealand in 2021, our transfer to convey ‘myBenefits’ to Japan extends our dedication to guard and enhance our IHG employer model world wide. By means of this, we’re exhibiting how our present resort colleagues – and those that will be a part of us sooner or later – can really feel valued and thrive as a part of our staff.”

The Worker Perspective

IHG adopted a complete method to realize a balanced understanding of what our colleagues want and count on from the organisation. This concerned an exterior benchmarking train towards a cross part of Japan based mostly firms to establish greatest follow and rising developments. These insights had been then validated with suggestions from 800 colleagues throughout IHG motels in Japan on a variety of key choices together with typical core advantages, profession improvement, go away practices, office flexibility, work setting, and management.

The findings revealed that after truthful compensation, work-life stability was overwhelmingly the subsequent most necessary consideration of workers in IHG motels, adopted by the significance of working for a supportive staff and supervisor, recognition for efficiency, paid day off and versatile working preparations. These insights highlighted that non-financial parts of an employer’s whole providing are equally necessary and essential to fostering an engaged workforce.

— Source: IHG

‘myBenefits’ in Japan

We know how a warm welcome is important to our guests, and IHG extends this same commitment to our colleagues through three “room” promises: Room to Grow, Room to Belong and Room to Make a Difference. The ‘myBenefits’ programme is aimed at supporting these promises.

Room to Belong: IHG myBenefits offers a competitive number of days off, paid sick leave, and birthday leave. Colleagues also enjoy significantly discounted room rates across 6500+ hotels globally, food and beverage discounts in hotel outlets, and enhanced benefits under IHG’s One Rewards loyalty program, making their time off and work-life balance even more rewarding.

Room to Grow: From day one, colleagues access IHG University for personalised learning plans, enhancing hospitality excellence and leadership skills. Talent acceleration programs fast-track careers, while domestic and global mobility options offer diverse brand and role exploration through short and long-term assignments, providing a comprehensive and enriching career development experience.

Room to Make a Difference: IHG’s Journey to Tomorrow, launched in 2021, aims to positively impact people, communities, and the planet. Giving for Good month is a highlight, with colleagues across 100+ countries dedicating time to support communities, with a goal to improve 30 million lives by 2030, fostering a culture of giving and sustainability.

The timeline for implementing each myBenefits program and the specific details may vary by hotel, allowing for tailored and flexible solutions that best meet the unique needs of each location.

— Source: IHG

*IHG conducted online surveys with 797 employees of its managed hotels in Japan in October 2023. Demographics: Gender: 52% Female, 48% Male; Departments: 82% Operations, 18% Administration; Age: 2% under 20, 39% 20-29, 18% 30-39, 21% 40-49, 17% 50-59, 4% 60+

Lisa Sakaguchi
Senior Supervisor, Company Affairs Japan & Micronesia
IHG

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