
Earlier than you’ll be able to dive into main a text fundraising campaign, it’s essential to familiarize your self with nonprofit textual content messaging finest practices. Probably the most vital parts of operating a profitable text-to-give marketing campaign is drafting efficient, persuasive messages that can resonate with supporters and encourage them to donate.
Consider it this manner: when you have been a donor considering giving to a company, you’d seemingly be impressed to donate after studying an illustrative textual content that tugged at your heartstrings and instructed an excellent story in regards to the impression of donating. Examine this to a generic “Donate now” textual content that leaves so much on the desk and doesn’t do a lot to sway supporters to provide.
Taking your text-to-give messages to the subsequent stage requires the correct methods and instruments. Use these tricks to make your textual content donation requests completely irresistible to your subscribers and meet (and exceed!) your fundraising objectives:
To simply ship compelling messages, leverage a nonprofit-specific textual content messaging platform that may readily meet your wants. Tatango’s guide to nonprofit text messaging recommends working with an intuitive platform that has sturdy segmentation capabilities, automation, and extra so you’ll be able to take the guesswork out of making nice messages and hit the bottom operating.
Armed with the correct expertise, you’ll be in nice form to carry these finest practices to life. Let’s start.
Leverage Storytelling
Storytelling can play a pivotal position in a nonprofit group’s means to attach with their viewers, show their impression, encourage motion, and obtain their fundraising objectives.
Particularly, storytelling is a powerful tool that nonprofits ought to leverage when making donation appeals for these key causes:
- Humanizes your trigger: By means of tales, nonprofits may help donors and potential donors join emotionally to their trigger. This emotional connection may be way more persuasive than mere information and figures or generic requests to provide, serving to donors to see themselves within the sneakers of your beneficiaries and empathize with them. That is an efficient option to encourage them to take motion.
- Demonstrates impression: Storytelling is an efficient option to show the impression of a nonprofit’s work. By sharing tales of people they’ve helped or modifications they’ve led to, nonprofits can present donors and supporters how their contributions are making an actual distinction.
- Will increase retention and engagement: Tales may help nonprofits preserve their supporters actively engaged and invested of their trigger. They may help to foster a way of group and shared function, which may result in elevated donor retention and involvement.
Now that you already know the various advantages of storytelling, listed here are a couple of methods you need to use this important software in your textual content messages:
- Spotlight the actual people your group has helped: This fashion, donors can see precisely who their contributions are going to and the way it’s making a distinction.
- Place your donors as heroes in your ongoing journey: Don’t give your story an ending simply but! As an illustration, an animal welfare group would possibly inform the story of a rescued canine who wants life-saving surgical procedure and due to this fact donations to fund his care. This fashion, donors are a part of offering the answer and can really feel extra motivated to behave by the urgency of the state of affairs.
- Use vivid language: Use description to carry your story to life and assist supporters envision it. Nonetheless, bear in mind to maintain your story on the shorter aspect. You’ll be able to at all times embody the complete story in a weblog put up and direct supporters to go to that web page to learn extra.
Let’s contemplate one other instance of storytelling in motion. A church running a text fundraiser might share a brief story a couple of homeless household who counts on their meals financial institution to remain alive. By urging churchgoers to proceed to provide, they may help this household and plenty of extra have common entry to meals.
By sharing tales of the people they’ve helped, nonprofits can higher interact their supporters, show the impression of their work, and encourage additional involvement of their trigger.
Use Eye-Catching Visuals
Photos, movies, and graphics are key parts to boost your storytelling. Utilizing a majority of these compelling visuals offers a tangible face and story to your nonprofit’s work. A healthcare nonprofit, for example, might share a picture of a affected person in want of pressing medical care. This emotional visible might encourage extra donations.
Tectonic Video’s guide to nonprofit video storytelling explains that video is an particularly efficient medium for connecting with donors and sharing tales so that they’re participating and simply digestible. As an illustration, you may need workers sit down and clarify their fundraising wants in a brief video. Or, you might invite beneficiaries to provide testimonials and clarify how your nonprofit has modified their lives. With the permission of those people, share this video by means of your textual content messaging marketing campaign.
You can additionally repurpose this content material in your social media and web site to advertise your text-to-give fundraiser. In your caption, ensure that to offer clear instructions on methods to opt-in to your textual content messaging marketing campaign. This fashion, you’ll be able to develop your subscriber checklist and encourage much more donors to provide.
Create a Sturdy Name to Motion
Your whole textual content messages ought to finish in a agency name to motion that provides your supporters a transparent subsequent step to take. For instance, you would possibly invite supporters to:
- Give to your group’s annual fundraising marketing campaign
- Join your upcoming fundraising occasion
- Apply to volunteer
- Create a peer-to-peer fundraising web page
- Join your month-to-month electronic mail e-newsletter
Primarily, you’ll be directing supporters to provide in your mobile-friendly donation web page, so it’s vital that your name to motion to donate is restricted, personalised to the person, and makes use of energetic language.
Be certain that to incorporate a time ingredient in your donation requests to convey urgency. For instance “Donate this week” isn’t as efficient as a message like “Donate by midnight to have your present matched” or “Donate by Friday to avoid wasting our oceans.” Be concrete and make it as simple as potential for donors to take the subsequent step. To do that, embody a mobile-friendly hyperlink to your donation web page in your textual content message.
Personalize Your Messages
A donation request that’s personalised to the person is more likely to encourage motion. To personalize your texts and guarantee your donation request feels affordable to the person, it’s essential to use segmentation. Segmentation is the method of dividing your contact checklist into subgroups primarily based on shared traits.
For instance, you’ll be able to section your supporters primarily based on components like:
- Donation quantity
- Donation recency
- Donation frequency
- Demographics (age, location, and so on.)
- Pursuits
- Occasion attendance
- Prior engagement along with your group
Donation historical past is particularly vital to think about when sending donors a particular donation request. As an illustration, you wouldn’t ship the identical donation request to a serious donor that you’d ship to a smaller, lower-tier donor. Taking donation historical past under consideration ensures that your donation requests really feel affordable primarily based on the donor’s willingness and capability to provide.
To section your contacts with ease, you want the correct expertise. Having an intuitive text-to-give platform permits you to section your lists and personalize your messages additional by greeting donors with their first names and acknowledging their particular donation contributions in your thank-you messages. This not solely makes your donor communications extra attention-grabbing but in addition helps to strengthen supporters’ connection to your trigger.
Conclusion
Reaching the complete potential of your text-to-give marketing campaign requires cautious planning, compelling storytelling, and the correct instruments for personalization. With a complete texting software program, your nonprofit can streamline its textual content messaging technique and considerably increase income. Keep in mind, the simplest messages are those who join with the guts of your supporters and encourage them to make a distinction, so put ample time and thought into the content material of your messaging.
In regards to the Writer

Mike Snusz
Mike Snusz brings 19 years of digital fundraising expertise to his position as Director of Nonprofit Buyer Expertise at Tatango, a textual content messaging platform for nonprofits and political campaigns. Previous to Tatango, Mike spent 15 years at Blackbaud main a staff of digital consultants that helped nonprofits enhance their on-line fundraising, month-to-month giving, electronic mail advertising and marketing and peer-to-peer fundraising packages. Mike began his nonprofit profession managing the Experience For Roswell from 2003 to 2005 in his hometown of Buffalo, NY.