Nestled within the coronary heart of Brazzaville, Congo, Grand Lodge Kintele stands as a beacon of luxurious, famend for its distinctive service and modern hospitality. Working throughout two bustling properties, Grand Lodge Kintele has persistently centered on offering an unforgettable expertise for its company. Nevertheless, managing giant lodge operations might be difficult, particularly when holding every day operations operating easily throughout a number of retailers, service ranges, and places. In 2017, the administration took daring steps to deal with these challenges by forging a partnership with Hotelogix, embracing the ability of contemporary expertise to rework their lodge administration capabilities.
Migrating to the cloud with Hotelogix: An enormous leap of religion towards the way forward for good hoteliering
In 2017, the administration at Grand Lodge Kintele transitioned their first property – Centre Worldwide de Convention de Kintele, a 200-room lodge to Hotelogix’s cloud-based Property Administration System (PMS). The transfer was pushed by their want for a complete, all-in-one resolution to streamline operations, scale back handbook errors, and enhance workers effectivity.
In 2017, cloud options have been in a nascent stage in Africa, however we acknowledged a pivotal shift within the world hospitality trade in the direction of cloud expertise in additional developed areas. We understood that seizing this chance early was essential to gaining a aggressive edge. After an intensive analysis of a number of components, we confidently selected Hotelogix as our companion for this transformation. John Kabila, IT Supervisor at Grand Lodge Kintele
Streamlining every day operations
For a lodge the scale of Grand Lodge Kintele, managing reservations, visitor profiles, and stories might be daunting. Hotelogix’s cloud-based PMS has confirmed to be a sturdy resolution for effectively dealing with these complexities. With its centralized dashboard, the lodge’s administration crew can entry important operational knowledge in actual time, even on the go. It has been instrumental in making certain seamless coordination between departments, leading to a smoother visitor expertise.
With Hotelogix, we have now considerably improved our operational effectivity. It has streamlined our processes, saving time and lowering the danger of human error. It has empowered the workers to focus extra on delivering distinctive visitor providers and enhancing visitor satisfaction and loyalty. John Kabila, IT Supervisor at Grand Lodge Kintele
Accessing real-time stories
One in all Grand Lodge Kintele’s standout advantages is the flexibility to entry detailed and easy-to-understand operation-critical stories on the click on of a button. These stories embody the Each day Gross sales Report, Supervisor Flash Report, Visitor Ledger Report, Each day Income Report, Cashier Report, and Journal Report, important for auditing every day transactions. With Hotelogix, these stories will not be solely accessible in real-time but additionally present the administration with actionable insights, permitting for knowledgeable and well timed decision-making.
One of the best is that the Hotelogix system robotically sends out all important stories to related stakeholders, saving our time. John Kabila, IT Supervisor at Grand Lodge Kintele
Enhancing POS operations
Other than its visitor rooms, Grand Lodge Kintele additionally boasts quite a lot of eating retailers, together with bars, eating places, and lounges. Managing these retailers might be difficult, particularly in the case of monitoring gross sales and managing stock. Hotelogix’s built-in POS resolution has seamlessly enabled the lodge to handle its six retailers underneath one system. This has simplified every part from monitoring gross sales, monitoring inventory ranges, to managing billing and buyer orders in real-time.
The POS system’s ease of use has allowed workers to deal with orders swiftly, lowering wait occasions and bettering buyer satisfaction. Moreover, the administration crew can now generate complete stories to grasp which retailers are performing effectively and which require changes, serving to them optimize their F&B operations for higher profitability.
Increasing footprint: Deux Excursions Jumelles adopts Hotelogix
Buoyed by the success achieved at Centre Worldwide de Convention de Kintele, the administration determined to increase the advantages of Hotelogix’s PMS to their new property – Deux Excursions Jumelles, a 221-room lodge in 2023. This resolution was pushed by the lodge group’s confidence in Hotelogix’s potential to help large-scale operations whereas making certain centralized management over operations throughout each properties.
With two bustling properties to handle, we wanted a system that provided centralized management and real-time visibility into our every day actions. John Kabila, IT Supervisor at Grand Lodge Kintele
With Hotelogix, the crew at Deux Excursions Jumelles can streamline every day processes and simply monitor the property’s standing, efficiency metrics, and visitor bookings. The transition has been seamless, because of the platform’s user-friendly interface and the strong coaching and help offered by Hotelogix.
The administration at Grand Lodge Kintele has been notably impressed by Hotelogix’s intuitive design and ease of entry. The system permits managers to trace the lodge’s efficiency remotely and centrally, making it simpler to remain knowledgeable and responsive, even when not on-site. Moreover, the great coaching and 24/7 help provided by Hotelogix have ensured that the lodge workers is well-equipped to make use of the system successfully, resulting in minimal disruptions and most productiveness.
Grand Lodge Kintele’s journey with Hotelogix is a testomony to the ability of cloud-based hotel management technology in remodeling operational effectivity. By selecting to companion with Hotelogix, the lodge has optimized its inside processes and elevated the visitor expertise to new heights. With Hotelogix’s strong options, Grand Lodge Kintele has efficiently navigated the challenges of managing a number of properties, making certain a seamless expertise for workers and company.
