Ontario mortgage professionals have some flexibility in how they full their CE hours, however not each course will make the lower.

In a webinar held Wednesday, David Ha, FSRA’s Senior Supervisor of Regulatory and Credentialing Oversight, outlined the foundations for each Conduct and Skilled Growth CE, stressing the significance of staying on prime of those necessities to keep up compliance and uphold business requirements.

No reporting necessities for conduct CE

The Conduct part is necessary for all licensees and have to be accomplished by means of one in every of three authorised suppliers, together with Mortgage Professionals Canada.

Brokers are required to finish a five-hour course, whereas brokers should full seven hours in complete. These programs are designed to bolster compliance with the Mortgage Brokerages, Lenders and Directors Act (MBLAA) and its laws, whereas additionally sustaining and elevating general skilled requirements within the business.

Since Conduct CE is delivered by means of FSRA-recognized associations, particular person licensees don’t have to report completion on to FSRA. Verification is dealt with by the authorised course supplier.

Extra flexibility and duty for skilled CE

FSRA’s Skilled Growth part requires brokers and brokers to finish 10 hours of technical training earlier than the tip of the present CE cycle on March 31, 2026.

Not like Conduct CE, these programs should not accredited or authorised by FSRA. As a substitute, FSRA gives pointers to assist licensees decide if a selected course qualifies. Acceptable programs should deal with the technical points of mortgage brokering, reminiscent of assessing consumer wants, understanding authorized or regulatory adjustments, or staying knowledgeable on anti-money laundering (AML) obligations.

Advertising and marketing, sales-driven, company-specific, or networking-focused matters don’t qualify and can’t be counted towards your CE hours.

“For instance, attending a full-day convention that features 5 hours of regulatory updates and three hours of networking would solely assist you to rely the 5 technical hours towards your CE complete,” stated Ha.

Licensees are additionally chargeable for sustaining their very own data for Skilled CE. FSRA requires the next particulars on the time of licence renewal:

• Course title
• Course supplier
• Variety of CE hours
• Date of completion

FSRA recommends protecting these data for no less than 4 years past the tip of the present cycle. CE hours can’t be claimed if these particulars are lacking, if the course was repeated or failed, or if the licensee participated as an teacher or instructor.

Q&A overview

Throughout a Q&A session, Ha took the time to deal with a number of commonly-asked questions from brokers and brokers:

• Group viewings of webinars or coaching periods can not contribute towards CE necessities until every particular person attendee can confirm their participation.
• License class on the time of renewal determines your CE obligations. If a mortgage agent turns into a dealer earlier than the renewal date, they’ll be required to fulfill the seven-hour conduct CE requirement for brokers.
• Programs with out acknowledged durations can’t be counted. If course suppliers don’t specify the size or different required info, FSRA gained’t settle for them in direction of your CE hours.
• Employer-provided AML coaching might qualify, however provided that the content material is aligned with mortgage brokering practices and technical points. Firm-specific product coaching doesn’t qualify.

Staying compliant

FSRA reports a gradual rise in licensees in Ontario yr over yr, reflecting a quickly increasing sector that now contains almost 3,000 brokers and greater than 14,000 brokers.

With a agency deadline of March 31, 2026, the regulator has made it clear that no exceptions shall be granted for incomplete or non-compliant CE submissions. Whereas there may be flexibility in how licensees full their skilled CE, FSRA expects them to be each proactive and properly organized in assembly their necessities for compliance. 

In case you’re not sure whether or not a course qualifies, FSRA strongly encourages reviewing its web site for extra info.

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Final modified: Might 7, 2025