At Conduent, our mission is pushed by the dedication of our folks. We offer vital companies and options for Fortune 100 firms and over 500 authorities companies—making a distinction within the lives of tens of millions day-after-day. Right here, your individuality is valued, your voice is heard, and your work really issues.As a Distant Name Heart Consultant, you’ll be a part of a collaborative group targeted on delivering significant help to prospects. You’ll help with inquiries associated to Supplemental advantages, utilizing your communication expertise and empathy to offer useful, correct options. In the event you love serving to folks and are wanting to develop, this may very well be an ideal match—even for those who’re new to customer support.
What We Provide:
- Pay: $16.32 per hour
- Work from Dwelling: 100% distant place
- Well being Advantages: Medical, dental, and imaginative and prescient protection beginning in your first day
- Paid Time Off: Begins accruing after 6 months of employment
- Coaching: Should attend and full a 3-week digital coaching course (no absences allowed), adopted by 2 weeks of on-the-job help (“nesting”)
What You’ll Do:
- Deal with 30–40 buyer calls every day
- Navigate 12–13 programs whereas offering efficient help
- Keep professionalism and problem-solving focus in a fast-paced surroundings
- Guarantee buyer satisfaction by delivering thorough and compassionate help
Necessities:
- Excessive-speed web connection
- Means to go a typing and customer support evaluation
- Highschool diploma, GED, or faculty diploma
- Robust communication, multitasking, and problem-solving expertise
- Availability to work weekends and versatile shifts (24/7 operation)
- Should go a background examine (schooling and work historical past verification required)
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