Are you questioning what sorts of digital roles American Categorical provides? Then, preserve studying! We have now all the small print on American Categorical do business from home jobs, together with occupations, advantages, worker testimonials, and extra!

American Categorical is well-known for its rewards, bank cards, and banking merchandise. The corporate has been round since 1850, however you might discover there are not any bodily brick-and-mortar areas. It is because all accounts are opened and operated on-line, which means there are numerous hybrid and do business from home job alternatives.

Should you’re searching for a distant job that welcomes teamwork, encourages development, and gives an excellent schedule with advantages, think about becoming a member of #TeamAMEX (as the corporate likes to name it!).

Be taught extra about American Categorical do business from home jobs on this evaluation.

American Categorical do business from home jobs overview

American Categorical is an equal alternative employer that gives many do business from home job alternatives throughout a number of departments, akin to customer service, finance, marketing, and operations.

As a part of this various international group, you’ll have the prospect to work just about in sure roles, offering essential help and help to prospects worldwide. This chance will can help you construct useful abilities and experience within the quickly rising discipline of digital customer support.

It doesn’t matter what position you select, by becoming a member of their crew, you’ll be able to benefit from the flexibility and luxury of working from your individual dwelling whereas nonetheless being related to a various and supportive work atmosphere.

American Express provides an inclusive, forward-thinking atmosphere for workers. It was named a Nice Place to Work by Fortune’s 100 Finest Workplaces For Millennials.

The corporate does extra than simply practice workers to supply the world’s greatest buyer expertise. Their mission additionally displays the corporate’s values of rising new leaders whereas providing prospects this top-notch service.

To realize this, workers obtain revolutionary studying experiences to assist them construct new abilities, attain profession objectives, and extra.

For a lot of distant jobs, you’ll be able to select from varied versatile shifts that meet your desire, whether or not evenings, weekends, or core hours in the course of the work week.

American Categorical additionally gives aggressive advantages, so that you’ll get medical insurance coverage, paid break day, and extra. Seems like an excellent selection to your subsequent distant job, proper?

Inquisitive about distant finance positions? Potential workers ought to take a look at this publish on the best remote banking jobs!

American Categorical work from House occupations and {qualifications}

So, what are a number of the do business from home jobs that American Categorical provides, and how will you apply? Right here’s an summary of a number of the distant jobs you’ll be able to count on from this firm.

Buyer Service positions

In case you have wonderful communication and problem-solving abilities, American Categorical hires distant customer care professionals to take a gentle stream of buyer calls, reply questions, and resolve buyer queries.

Digital buyer care professionals put the corporate’s highly effective backing promise into motion by answering incoming calls from AMEX members to deal with buyer inquiries and supply options and proposals to higher serve them.

American Categorical gives coaching for name procedures, compliance, correct dealing with of delicate card member data, and extra.

Distant customer support representatives will constantly enhance their key promoting abilities and understanding of shoppers’ must construct rapport and higher serve them whereas selling buyer loyalty.

Versatile shifts can be found in the course of the hours of operation for this place: Monday via Sunday, 7 am to 1 am ET. Additionally, American Categorical will cowl the month-to-month connection prices to your telephone line and web.

Necessities:

• A highschool diploma or GED (a bachelor’s diploma is most popular)
• Customer support expertise (2 years+) with distinctive listening and written and verbal communication abilities that may can help you work with all kinds of personalities and communication kinds
• Expertise with home-based digital customer support
• Earlier expertise in a consultative gross sales atmosphere
• To be self-motivated and in a position to multitask in a distant work atmosphere
• Fundamental laptop abilities
• Skill to work evening and weekend shifts
• Technical necessities: Safe dwelling workplace free from distractions, dependable web with speeds as much as 25 Mbps obtain x 5 Mbps add speeds, devoted telephone line, and a noise-canceling telephone headset

Distant Journey and Way of life Guide

Should you like to journey and use rewards playing cards for perks, you’d in all probability get pleasure from working remotely as a travel and lifestyle consultant for American Categorical. Consultants assist Premium Card Members profit from their card advantages through the use of them to plan and ebook unforgettable journeys and experiences.

On this American Categorical do business from home job, you’ll be able to think about your self a model ambassador. You’ll present experience on the unique applications and premium perks AMEX provides. You’ll assist ebook home flights, lodges, rental automobiles, and extra to assist members save and construct model loyalty long-term.

Necessities:

• Gross sales expertise and consultative abilities
• Sturdy time administration and multitasking abilities
• An excellent data of journey and world geography
• Working nights and weekends could also be required, as the cardboard member companies division is open 24/7

Software program Developer/Large Knowledge Engineer (newbie)

Should you’re new to coding and growing software program, this may very well be a super distant place for you. AMEX hires entry-level software developers to assist construct next-generation apps and use the AI capabilities of its software administration platform to guard prospects from fraud and enhance their general expertise.

This place contributes to designing, growing, troubleshooting, debugging, and evaluating software program programs to fulfill prospects’ wants.

Necessities:

• Bachelor’s diploma or greater in Laptop Science or a associated self-discipline
• Newbie-level capability in software program growth, akin to coding assignments
• Arms-on expertise with software design, software program growth, and testing
• Programming data of Python and shell scripts is a plus

Data Safety Analyst

On-line security is important to American Categorical and its prospects. On this position, you’d be liable for working with the remainder of the tech crew to convey ahead ground-breaking and various concepts that assist run the digital programs, companies, and merchandise the corporate creates.

This place includes working with safety controls, understanding compliance and data safety danger administration, and extra.

Generally, this place is hybrid, which means you’ll be able to do business from home just a few days per week, however you should reside close to the native AMEX workplace and be capable of come to work as wanted.

Necessities:

• Minimal 5 years of hands-on expertise in deployment and operation of large-scale implementation of CyberArk Privileged Entry Safety (CorePAS) answer
• Arms-on expertise in dealing with service operations, incident, and downside administration in large-scale and geographically disparate environments
• Information in deployment and operation of Utility Id Supervisor (AIM) options, together with Conjur (most popular)

Advertising Analyst

In case you have an eye fixed for developments and a ardour for metrics, a advertising analyst place could also be good. On this position, you’ll observe trade developments, help in enterprise insights, and accomplice with the advertising crew to help new and present campaigns. 

This place is well-suited for somebody who can work nicely with completely different individuals and work kinds. Relying on enterprise wants, these positions might name for a hybrid work mannequin, with in-person days easing collaboration with colleagues. 

Necessities:

• Bachelor’s diploma in enterprise, advertising, or a associated discipline 
• Skilled challenge administration and organizational abilities 
• Sturdy data of PowerPoint and Excel 
• Earlier expertise in advertising or commercial roles
• Enthusiasm for brand spanking new digital developments, funds innovation, and performance-based advertising
• Works nicely with crew members 
• Wonderful analytical and communicative abilities

Digital Advertising Affiliate 

Digital marketing associates reside and breathe digital media. This position includes creating, managing, and offering metrics for digital advertising campaigns. You’ll combine new methods to additional firm attain, enhance model consciousness, and market new initiatives. 

This is without doubt one of the greatest versatile jobs for these brimming with new concepts, creativity, and revolutionary pondering. Your position might range relying in your strengths, with associates specializing in e mail advertising, social media, paid search, and extra. 

There are potentialities for each hybrid and totally distant positions on this sector. 

Necessities:

• A bachelor’s diploma in advertising, communications, or a associated discipline 
• Expertise working in digital media and advertising
• Sturdy data of PowerPoint and Excel 
• Wonderful communication and storytelling talents
• Information of content material administration programs, social media instruments, and Google Analytics
• Willingness to collaborate and work as an enthusiastic crew member
• A mix of sturdy creativity and analytical abilities

American Categorical do business from home advantages

Working remotely with this firm comes with the identical excellent benefits and development alternatives that American Categorical is thought for, guaranteeing you’ve gotten a promising profession forward of you.

How a lot you earn relies on your place with American Categorical. In line with a job posting on the corporate’s web site, a customer support agent can earn $20-$33 per hour plus bonuses and advantages.

Different jobs that require extra expertise or technical experience pay extra. For instance, the Data Safety Analyst and Software program Developer positions pay $85,000 to $150,000 yearly, plus bonuses and advantages.

A full-time place at American Categorical provides an extended listing of advantages, together with:

• Well being, life, dental, and imaginative and prescient insurance coverage
• Lengthy-term incapacity insurance coverage
• Pay as you go authorized help
• Severance pay
• Supplemental unemployment
• 6% Firm Match towards retirement financial savings applications
• Free monetary teaching and monetary well-being help

American Categorical opinions

Workers have a tendency to offer a optimistic general ranking when requested what it’s wish to work for American Categorical. On Indeed, workers gave the bank card firm 4.1 stars out of 5. On Glassdoor, workers rated American Categorical 4.1 out of 5 stars (with 16,000+ opinions!).

General, optimistic reviewers say their job pays nicely, they usually like the advantages, together with numerous trip time. One other perk that workers admire is the opportunity of transferring into new roles and advancing their careers inside the firm.

Right here’s what one worker needed to say about working for American Categorical:

American Categorical has been a pleasure to work for. Their advantages and work tradition has been nice, and I’ve no complaints to levy apart from not having the ability to take private time throughout coaching. That is normal in any respect the businesses I’ve labored for and is comprehensible.

Some workers say they had been working extra hours than they most popular, which affected their work-life stability, whereas others felt stress to fulfill the month-to-month metrics for incentives.

General, staff say it’s a fast-paced atmosphere, however AMEX gives numerous coaching and help to assist individuals develop into profitable.

Execs and cons

Should you’re evaluating a possible job alternative with American Categorical, right here’s a fast breakdown of a number of the benefits and downsides that workers report:

Execs:

• Number of profession alternatives and talent for profession development
• Aggressive pay and advantages
• Versatile hours
• Earn a living from home
• Prolonged coaching
• Supportive management
• Firm tradition promotes range

Cons:

• Advantages is probably not accessible for part-time workers.
• It’s possible you’ll not obtain bonuses or incentives if you happen to aren’t one of many prime performers.
• It’s possible you’ll be required to supply your individual laptop tools.

Learn how to discover American Categorical do business from home jobs

You’ll be able to view job listings in a number of alternative ways – use any of those websites that can assist you discover and land your distant work place with American Categorical:

Does American Categorical supply positions that don’t require expertise?

Whereas some positions at American Categorical might require prior expertise, in addition they supply entry-level distant job alternatives. 

These choose roles are sometimes in buyer care, gross sales roles, or apprenticeships in different departments. It’s important to totally learn every place’s job necessities and {qualifications} to find out if you happen to’re match.

Options to American Categorical WFH jobs

American Categorical is a good firm that values range and inclusion, and it provides workers a big selection of advantages. Nevertheless, they might or might not have openings once you’re trying to find a digital job. Should you’re searching for comparable do business from home alternatives, take a look at the businesses beneath.

Ultimate ideas on American Categorical do business from home jobs

So, is an AmEx profession best for you? It definitely may be! There are all kinds of positions accessible, lots of that are totally distant. With a really stable 4.1 rating on Glassdoor, workers seem to benefit from the range, tradition, values, and work-life stability the corporate provides.

Inquisitive about making use of? Check out the American Express careers page for the newest job postings and alternatives! You may also discover new distant job openings on The Work at House Lady’s job board.

Initially printed on December 5, 2022. Content material up to date January 2025.