
Our new London Marathon Masterclass is bursting with insights, inspiration, and fundraising brilliance!
The masterclass was led by particular company Polly Debnam from Barnardo’s and Sarah Goddard (aka Fundraiser Sarah).
Now we’re excited to share Barnardo’s profitable stewardship technique and how one can apply the identical ways to your charity’s 2026 marketing campaign.
Let’s first look again on the excellent JustGiving fundraising from London Marathon 2025 (or click here to skip straight to the Barnardo’s strategy).

A glance again at London Marathon 2025
It’s clear as to why JustGiving is the first choice for London Marathon fundraisers, with over £40 million raised (to this point) for good causes…and donations are nonetheless pouring in!
Engagement was by the roof as nicely, with a punchy 94% activation charge (the proportion of London Marathon web page house owners who obtained no less than one donation).
Now let’s see how Barnardo’s ran a profitable London Marathon marketing campaign as a part of their mission to make kids really feel safer, happier, more healthy, and hopeful.
How Barnardo’s Raised £375,000 in London Marathon 2025
Barnardo’s raised a complete of £375,000 (together with Reward Help), had 178 JustGiving Fundraising Pages created for them, and noticed a 93% activation charge from fundraisers. Phenomenal!
The charity’s Occasions Fundraising Officer Polly Debnam gave us a behind-the-scenes take a look at how they turned their London Marathon Campaign Page right into a fundraising powerhouse.
Setting significant marketing campaign targets
The charity set targets that drove a robust give attention to personalised communications, sharing their mission, and supporting fundraisers all through their journey.
- Construct a human centred journey. Be sure individuals really feel supported by exhibiting them simply how a lot of a distinction they make to the charity.
- Maintain their mission entrance and centre. Guarantee all comms are reflective of the charity’s values.
- Encourage long-term engagement. Create an unforgettable expertise to spice up loyalty and future fundraising.
Begin fundraising for London Marathon 2026 right this moment!
Flip Barnardo’s methods into motion. Visit our London Marathon fundraising hub for every little thing your charity wants for a profitable London Marathon marketing campaign.

A refined stewardship journey (that begins early)
Barnardo’s will get their group excited and fundraising early with a considerate, 15-month stewardship journey that features 4 overlapping e-mail streams. Each is tailor-made, well timed, and full of worth.
- Utility Journey (Finish of April – till locations are crammed)
Fundraisers get these emails once they apply to boost cash for Barnardo’s in London Marathon. They seize the joy proper earlier than marathon weekend, plus share the potential influence fundraisers may make. - Poll Journey (Could – April)
This sequence helps convert profitable poll runners who need to fundraise for Barnardo’s, plus presents charity locations to those that missed the official poll. - Console Journey (September – March)
This journey reminds runners to finish their LM console and keep on monitor with their fundraising. - Stewardship Journey (June – June)
That is the guts of the marketing campaign’s technique, guiding and motivating fundraisers from the second they enroll, all over race day.
That’s not all. Polly is aware of how private connection drives dedication, so incorporates just a few further contact factors to indicate fundraisers how valued they’re:
- Two rounds of cellphone calls (together with “good luck” calls)
- Handwritten playing cards for prime fundraisers
- Personalised thank-you letters and certificates
- A letter from the CEO for standout supporters
Be sure all of your comms come again round to the charity’s values and what your charity stands for. That may go a protracted, good distance.
POLLY DEBNAM, BARNARDO’S
A thriving on-line and in-person neighborhood
Right here’s how the charity helps, motivates, and celebrates its fundraisers.
- Fb Group. A buzzing social media hub of peer help and encouragement.
- Fundraiser meetups. Digital meetups and an in-person coaching day that join runners with one another and the charity’s group. In addition they usher in previous runners to share suggestions and encourage the following group of individuals
- WhatsApp. Barnardo’s is trialling using WhatsApp to make communication even quicker and extra private in 2026.
Polly additionally personally emails runners to supply further help (segmented by how a lot they’ve raised), which earns a better response charge than charity-branded emails. Constructing one-on-one relationships along with your fundraisers helps them really feel seen and supported to a complete new diploma!

Milestones that encourage
On prime of finishing the marathon itself, fundraisers have an much more significant purpose: reaching their fundraising targets! Barnardo’s helps fundraisers do that with inspiring and achievable milestones:
- Increase £500 by Christmas
- Attain £1,500 raised by March
- Increase 80% of your goal by race day (understanding 20% typically is available in last-minute!)
Barnardo’s additionally thanks their fundraisers with social media shoutouts, complimentary working tops, and particular hospitality passes.
The explanation we’ve got these milestones is as a result of it helps runners break down their goal and make it really feel much more manageable.
POLLY DEBNAM, BARNARDO’S

Observe the confirmed timeline
Timing is every little thing, particularly for London Marathon success. We’ve spent years analysing how charities increase extra within the 12 months forward and created a timeline for good communication planning.
Discover how there’s not a gradual rise in fundraising exercise to race day. As an alternative, web page creation and activation ideally begin climbing nicely prematurely of the occasion:

With a protracted lead time, your web page worth will improve, and your complete raised will comply with swimsuit! Get the JustGiving Guide to London Marathon 2026 for extra on tips on how to use our confirmed timeline in your stewardship journey.
Make your London Marathon 2026 a breeze
If aren’t already, we invite your charity to boost cash on this planet’s greatest marathon with JustGiving, the primary selection for London Marathon fundraisers.
Right here’s a few of the JustGiving magic you gained’t get wherever else:
- Easy, highly effective on-line fundraising instruments
- Make data-driven selections
- Attain extra folks
- Leverage JustGiving platform knowledge and insights
- Unique incentives and bonuses
- 1-1 help from begin to end
- High trade efficiency
- Library of fundraising assets
Impressed? We’re too!
Watch the full webinar replay to listen to much more from Polly about Barnardo’s profitable technique, Fundraiser Sarah’s professional recommendations on maximising your marathon, and extra.