Should you’re on the lookout for buyer help, gross sales, receptionist, or cellphone operator jobs from dwelling, we have now you coated. Try this large checklist of distant customer support jobs! 

Through the years, I’ve labored my justifiable share of cellphone jobs.

In school, I labored as an appointment setter for a direct gross sales group. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing clients a purchase one, get one free deal.

After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to folks ebook resort rooms.

Later, after acquiring my second diploma and my nursing license, I labored on the cellphone, approving medical tools, provides, and nursing visits for Medicaid sufferers.

Should you take pleasure in speaking to others and might keep calm beneath strain, there are tons of distant customer support jobs the place you will get paid to speak on the cellphone!

The Gear You’ll Want For Distant Buyer Assist Jobs

For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. A number of firms, like Working Options and ACD Direct, enable contractors to make use of DSL connections. Most firms can have job seekers submit an web pace take a look at together with their job purposes. 

One other factor you’ll want is a devoted dwelling workplace that is freed from distractions; no canines, children, or family members ought to interrupt you whilst you’re having buyer conversations. Because you’ll be sitting for lengthy durations, you must also have an ergonomic desk and office chair. Standing desks are an awesome choice for this type of distant work. 

Lastly, you’ll want a pc and a hardwired headset. Some firms like Apple, Amazon, and Zapier will provide all the equipment you could do your job. Different firms, like Williams-Sonoma, don’t. Every firm has totally different software program packages that they use for his or her customer support calls and documentation. Be sure you learn by means of these necessities earlier than making use of so that you simply don’t waste time making use of for jobs that you simply’ll be unable to do. 

What {Qualifications} Do You Want For Distant Buyer Service Jobs?

Should you’ve by no means labored from dwelling, buyer help jobs are a wonderful solution to start your journey. Whereas some firms do require earlier work expertise, many firms don’t. Nonetheless, you have to wonderful communication abilities, each written and oral, empathy and fervour for serving to folks, and tech-savviness.

For some customer support roles, you’ll be required to have technical experience in an effort to assist clients troubleshoot technical points. Should you take pleasure in serving to clients with their issues however favor to not speak on the cellphone, there are firms that rent on-line chat and text agents. You’ll be able to discover this post for info and hiring firms.

60 Distant Buyer Service Jobs You Can Do From Dwelling

This checklist focuses on distant customer support, tech help, receptionist, lead era, and sales jobs. Should you’re on the lookout for distant phone-based nursing jobs, take a look at this publish.

1. AAA

AAA hires distant customer support reps for its insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support abilities, and pc proficiency to use for these positions.

2. ACD Direct

Should you’re taken with working with companies or non-profits, ACD Direct could be an awesome match. You’ll be able to work remotely as an impartial contractor and earn $0.25-$0.35 per speak minute. These are inbound advertising calls, and also you receives a commission per speak minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.

3. Aha!

Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought of for these positions, it’s essential to have a minimum of one yr of expertise in a product advertising position. Aha! provides in depth advantages and profit-sharing.

4. Aira

Aira hires at-home brokers to help the blind and visually impaired by way of cellphone. Their shoppers put on particular glasses that allow brokers see the person’s environment in order that they’ll help these folks of their each day lives.

5. Alorica at Dwelling

Alorica is an outsourced communication resolution. This implies firms rent Alorica to do their cellphone work (like analysis, customer support, gross sales, undertaking administration, and extra). Every job itemizing has totally different necessities by way of expertise and placement. Customer support reps earn an hourly wage, and full-time positions include advantages and paid coaching.

6. Amazon

Amazon hires do business from home customer support associates. You’ll work together with clients by way of cellphone, chat, and electronic mail on this place. Amazon has each full- and part-time jobs out there. With Amazon, you’re employed as a W2 worker, not an impartial contractor. As a part of the Amazon customer support group, you’ll reply queries by way of cellphone, chat, and electronic mail communication from clients, drivers, shippers, and supply companions, resolving technical points.

7. American Categorical

At American Express, they rent distant name heart staff for customer support, journey and life-style, gross sales, and human useful resource positions. Positions embody digital or hybrid work preparations, aggressive pay, bonus incentives, and complete advantages.

8. Anyplace Works

Anywhere Works hires distant consumer expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, it’s essential to reside in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Anyplace Works hires entry-level staff and supplies advantages 60 days after employment. Staff want to offer their very own pc techniques and high-speed web connection.

9. Apple

Apple hires part-time and full-time at-home advisors, group managers, and space managers to offer customer support and tech support to Apple customers. You will need to have two years of tech troubleshooting expertise and be capable of sort 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.

10. Aspira Join

Aspira hires people from the US and Canada for distant customer support roles inside the outside recreation area of interest. Earn a living from home positions will show the phrase “distant” on their job web page within the job title. You will need to have wonderful communication abilities and former customer support expertise to use. Aspira provides aggressive pay and plenty of advantages, like three weeks of paid trip.

11. Aspire Existence

Aspire Lifestyles is a worldwide firm that hires people for distant buyer and concierge companies. Search for the job listings with “do business from home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You need to have a highschool diploma and wonderful verbal and written communication abilities.

12. Daring Enterprise

Bold Business helps third events with their expertise wants, whether or not customer support, administrative, monetary, tech, operations, advertising, gross sales, or tech help. Openings on their web site are at all times altering, however most positions are full-time employment, and so they do provide quite a lot of advantages.

13. BroadPath

BroadPath hires W2 workers to work on customer support tasks that normally final six to 9 months. Coaching for every undertaking is usually two weeks, and it’s paid. BroadPath additionally provides workers with all the pc tools wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one yr of customer support expertise. Staff are eligible for medical advantages after one yr of employment.

14. Capital One

Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, and so they present aggressive pay and complete advantages for his or her group members. To find the distant positions on their website, choose the distant choice from the left-hand sidebar.

15. Carnival

Carnival often hires digital trip planners to assist clients with their journey plans, questions, and issues. You will need to have a devoted cellphone line and quiet workplace area to work.

Learn: Remote Jobs in the Hospitality, Travel, and Tourism Industries

16. Chewy

Chewy hires customer support associates in sure states to reply inbound cellphone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy clients; different roles are extra normal in nature and don’t require specialised schooling. Chewy is an equal alternative employer that gives aggressive pay.

17. Chili Piper

One other firm to probe for distant customer support jobs is Chili Piper, a B2B SaaS startup. They’re a completely distributed firm that permits workers the pliability to work from anyplace. Additionally they provide all kinds of advantages to workers, together with well being advantages, limitless trip, annual firm retreats, all of the tools wanted to do your job, and extra! You may as well join job alerts on their web site, so you’ll be able to find out about new job openings in your required job class.

18. Concentrix

Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech help reps from 35 states. You’ll want a highschool diploma or GED and one yr of customer support expertise for these distant name heart positions. Concentrix provides paid training and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington, DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.

19. Conduent

Conduent is a enterprise companies supplier that gives staffing options for firms. It hires people from all around the world for each in-person and distant occupations in buyer help, undertaking administration, IT, data processing, gross sales, accounting, inside companies, and safety. It has each full- and part-time positions, and a few roles rent entry-level staff. Should you take pleasure in dealing with buyer inquiries, Conduent is a good place to start out your distant job search.

20. Connexus

One other firm that hires customer support expertise to do business from home is Connexus. They’ve each full-time and part-time openings, and so they even have roles for bilingual French and Spanish audio system. Whereas they like candidates with customer support expertise, it’s not required. Additionally they provide all kinds of advantages, together with the power to receives a commission each day.

21. CVS Well being

CVS Health hires do business from home name heart customer support representatives. You will need to reside inside 75 miles of a coaching facility and have a minimum of six months of expertise. CVS provides aggressive pay, paid coaching, and advantages.

22. DISH

DISH, which owns Sling, OnTech, DISH Wi-fi, and Increase Cellular, hires customer support associates, customer support representatives, tech help, and extra! They rent in 28 totally different states, and full-time positions include in depth advantages, together with all of the tools you could begin. To qualify for these positions, it’s essential to have a highschool diploma and 6 months of customer support expertise.

23. Uncover

Discover hires distant customer support brokers and bilingual brokers. They’ve day, night, and weekend shifts out there. Positions include many advantages, together with paid coaching, paid day off, tuition reimbursement, well being advantages, and extra. They do favor prior customer support expertise, however are keen to coach and rent candidates with the appropriate persona.

24. Enterprise Holdings

Enterprise Holdings, which homes Enterprise Hire-A-Automotive, Alamo Hire-A-Automotive, and Nationwide Automotive Rental firms, provides do business from home positions for reservation gross sales representatives. The hourly pay charge begins at $16.50 per hour, plus a aggressive fee construction.

25. Actual Sciences

Exact Sciences hires distant buyer care specialists to offer cellphone help to well being care suppliers, sufferers, and most of the people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.

26. Foundever

Foundever hires home-based name brokers in 45 nations worldwide to reply inbound calls. Not like many different name heart jobs, you’re employed as an worker, not an impartial contractor, at Foundever. This place provides aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.

27. Gabbyville

Gabbyville hires full- and part-time virtual receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday-Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. You need to have wonderful communication abilities and prior administrative, customer support, or receptionist expertise.

28. HealthMark Group

Should you’re on the lookout for an organization that values variety and inclusion, take a look at HealthMark Group. They rent workers, primarily in Texas, for distant customer support, medical file processing, knowledge entry, and extra! Positions are full-time and provide all kinds of advantages. Many positions are entry-level and don’t require any prior expertise! You may as well be a part of their expertise neighborhood and get new job alerts. Join on their web site together with your first title, final title, electronic mail handle, and cell phone quantity, or check in by means of your Fb, Google, or LinkedIn profile.

29. Hilton

Hilton hires reservation gross sales specialists and buyer care coordinators. You will need to have wonderful communication abilities, persuasive gross sales potential, and customer support expertise. Hilton provides an intensive advantages bundle, base pay, and efficiency incentives for high performers.

30. Holland America

Holland America hires do business from home cruise consultants to advertise and promote cruises by means of outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought of for employment. Positions are full-time and include beneficiant advantages like paid day off, well being protection, journey perks, 401(okay), and extra.

31. HotelTonight

HotelTonight often hires distant customer support reps in 14 states to assist clients resolve points. You will need to have a minimum of one yr of name heart expertise. This place contains advantages like medical, dental, 401(okay), and journey perks.

32. HSN

HSN, a part of the QVC Group, hires do business from home customer support and order specialist reps. Regardless that you’ll be working remotely, positions are location-dependent (most in Florida). You will need to have a highschool diploma or GED and former expertise.

33. Kelly Companies

Kelly Services is a staffing company that gives distant customer support and tech help positions. Candidates ought to have a highschool diploma or GED, wonderful communication abilities, and a minimum of six months of customer support expertise.

34. Lincoln Monetary Group

Lincoln Financial Group hires web site technical help representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise, making them excellent for highschool and school grads. Positions are full-time work alternatives, and so they do include in depth advantages.

35. LiveXchange

LiveXchange, previously ContractWorld, hires impartial contractors from around the globe to offer customer support for firms like Pizza Hut, L’Oréal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8 and $16 per hour. Remember that LiveXchange expenses a $75 price for his or her agent entry course, a month-to-month $29 software program licensing price, and a $4.95 month-to-month cost processing price. Personally, I believe these charges are extreme, particularly because you’ll should pay self-employment taxes too.

36. LiveOps

LiveOps hires impartial contractors within the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY for customer support, gross sales, and insurance coverage roles. With this chance, you’ll be able to set your personal schedule and earn an hourly pay charge. LiveOps contracts with firms like Murad and ProFlowers.com. Brokers should pay a $25 price for a legal background verify earlier than contracting with firms.

37. Miaplaza

Miaplaza hires customer support suppliers to work together with clients on the cellphone, chat, electronic mail, and social media channels. For these do business from home positions, candidates will want a minimum of two years of customer-facing expertise, a typing pace of 55 WPM, and proficiency with technical instruments. They provide aggressive pay, complete advantages, and quite a lot of schedules, as their hours of operation are from 7:00 AM to 11:00 PM ET.

38. Neiman Marcus

Neiman Marcus hires seasonal buyer care cellphone associates to offer gross sales and repair help to clients. You will need to have one yr of name heart expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They normally begin hiring in August or September for these seasonal positions.

39. NexRep

NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions provide an hourly base pay with fee alternatives. In these roles, you’ll work as an impartial contractor, not a W-2 worker. NexRep hires for firms like Purple Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 legal background verify earlier than you start.

40. Nordstrom

Nordstrom often hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(okay) plan. They have an inclination to start out hiring in August and September as a result of elevated demand in the course of the vacation season.

41. Omni Interactions

Omni Interactions hires impartial contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to offer customer support and help by way of cellphone, electronic mail, chat, and social. You will have full management over your schedule with these roles, and positions pay between $14 and $20 per hour. You need to have wonderful communication abilities, a private pc, and a hardwired high-speed web connection.

42. PhoneBurner

PhoneBurner hires full-time buyer help reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and it’s essential to have two years of expertise in tech help.

43. Robert Half

Whether or not you’re looking for everlasting employment, non permanent work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, additionally they have distant alternatives in digital advertising, finance, authorized, provide chain, expertise, and extra. Simply click on on the distant jobs toggle and choose town you’re situated in to search out the distant jobs in your native space.

44. Smith.ai

Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, ebook appointments, and extra. You will need to have wonderful communication abilities and be capable of sort 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates 12 months a yr, 7 days per week, 24 hours a day, which suggests there are various totally different shift choices out there.

45. Assist.com

Support.com hires distant customer support representatives to offer tech help. They provide a variety of advantages, like paid coaching, medical insurance, PTO, a pay-for-performance bonus program, and extra. You will need to have a minimum of one yr of expertise, be capable of sort 40 WPM, and have wonderful communication abilities.

46. Sutherland

Sutherland hires digital customer support representatives, tech help, and gross sales reps. With these roles, you could have a highschool diploma or GED, though some positions require the next stage of schooling. They provide paid coaching, advantages, and W2 employment, and so they rent in all states besides Hawaii and Alaska.

47. Teleflora

Teleflora hires seasonal (normally earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This position requires a landline, a PC (no Macs allowed), and primary knowledge entry abilities.

48. TeleReach

TeleReach is business-to-business advertising, that means you aren’t promoting merchandise by way of chilly calling. As a substitute, you’re calling companies on the lookout for the companies and merchandise it’s important to provide. To work with TeleReach, it’s essential to have a landline and endure a coaching course of. You’ll be able to earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.

49. The Cigna Group

The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, and so they require a highschool diploma or GED, wonderful communication abilities, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.

50. TTEC

TTEC hires international associates for customer support, gross sales, and technical help by way of cellphone, chat, and social media. These positions embody paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. can be thought of for particular conditions. Candidates will need to have a highschool diploma or GED and a minimum of six months of expertise.

51. U-Haul

U-Haul hires part-time gross sales and reservation representatives to assist clients. Throughout busy instances of the yr, hours might fluctuate, however for essentially the most half, the schedule is versatile. You will need to decide to a four-week coaching program and have a very good grasp of geography.

52. UnitedHealth Group

The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales help reps, and customer support supervisors. These positions require a highschool diploma or GED and one yr of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.

53. Unum

Unum hires distant customer support representatives to assist clients with medical insurance. You should be situated within the jap or central time zone. These positions include paid coaching and many advantages. To seek out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.

54. Verizon

Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, chances are you’ll want to often attend onsite conferences and coaching, therefore the placement requirement. Verizon supplies staff with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.

55. Vivint

Vivint hires people for do business from home tech help roles. You’ll reply inbound buyer calls to offer tech help and customer support on this place. Should reside inside a 100-mile radius of one among their coaching facilities. Beginning pay is $16.25 per hour and comes with medical insurance, paid day off, 401(okay), and extra.

56. Williams-Sonoma

Williams-Sonoma hires distant customer support representatives to have interaction with clients by way of cellphone, chat, and electronic mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care, and dental advantages, and a 401(okay). You will need to be capable of work 30-50 hours per week; paid coaching is included.

57. Working Options

Working Solutions hires impartial contractors for distant customer support, gross sales, and help. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and additional commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.

58. Wrrk

Wrrk has distant customer support jobs the place you’ll help clients by way of cellphone, chat, and electronic mail. You will need to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma, and have one yr of expertise. This can be a W2 place with well being advantages.

59. Xerox

Xerox hires for a lot of do business from home positions, however their cellphone jobs encompass distant help specialists, tech help, and buyer care specialists. Positions are full-time and include many advantages, together with studying and growth alternatives.

60. Zapier

Zapier is a completely distant automation firm that hires workers from around the globe. They rent for a lot of positions, resembling enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and knowledgeable growth funds. 

One other Strategy to Get Paid to Speak on the Cellphone

There’s one different solution to do business from home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nonetheless, if that is one thing that pursuits you, you’ll be able to seek for these distant jobs on Google. Simply bear in mind that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some helpful suggestions for locating a PSO job with out getting scammed here.

Distant Buyer Service Jobs Wrapup

One final word about working from the consolation of your house as a customer support agent. Regardless that there are tons of legit on-line customer support jobs, you continue to should be on the alert for scams. Many reliable firms are coping with recruitment and impostor scams, so at all times make sure to do your due diligence earlier than making use of.

When you’ve got wonderful communication abilities and luxuriate in speaking with others, there are many firms on the lookout for cellphone staff! Discover the businesses on this checklist, and in the event you want extra distant job leads, take a look at the Remote Job Directory!

Do you could have a distant customer support job? Which firm do you’re employed with? Drop us a word; we’d love to listen to from you!

Initially printed March 7, 2017. Content material up to date Could 2025.