
The CIO has by no means mattered extra. As companies shift from experimentation to execution within the age of AI, CIOs are moving into their most strategic position but. CIO’s annual State of the CIO Survey, now in its twenty fourth yr of publishing, highlights how IT leaders shaping enterprise technique, enabling progress, and main cultural change.
This yr’s report, based mostly on insights from over 900 heads of IT and 250 line-of-business (LOB) professionals, reveals a big pivot towards AI-driven innovation, buyer expertise, and information monetization.
What You’ll Be taught:
- High know-how investments and enterprise initiatives for 2025
- How CIOs are balancing innovation with operational calls for
- The place AI is having the largest influence on operations and buyer engagement
- How CIOs are overcoming expertise gaps and resourcing challenges
- Developments in reporting buildings, affect, and stress ranges
Key findings
- CIOs are main the AI cost: 80% of CIOs are accountable for researching and evaluating AI merchandise, positioning them as central figures of their organizations’ AI methods.
- Driving enterprise progress via know-how: CIOs are more and more being held accountable for enterprise outcomes resembling information monetization and improved buyer expertise.
- The CEO agenda is shaping the CIO mandate: CIOs at the moment are anticipated to guide initiatives round AI, buyer expertise, and digital transformation.
- Evolving roles of the CIO: Throughout areas and sectors, CIOs are increasing their scope, with many managing multiple title.
- Strategic management past operations: Whereas operational excellence stays vital, 52% of CIOs anticipate sustaining a strategic management focus over the following 3–5 years.
FAQ
What’s the largest know-how precedence for CIOs in 2025?
AI and machine studying are the highest know-how priorities, with 42% of CIOs indicating main funding and strategic focus on this space.
Are CIOs nonetheless seen as technical leads or enterprise strategists?
A rising quantity (52%) view their position as strategic, shifting from conventional IT to main innovation and digital transformation.
How are CIOs addressing AI adoption?
80% of IT leaders are tasked with evaluating AI applied sciences, and 71% report that AI initiatives are tightly aligned with enterprise objectives.
What are the principle challenges CIOs face?
Staffing and expertise shortages, particularly in AI, cybersecurity, and information science, stay a big hurdle, as cited by 54% of respondents.
What areas are CIOs spending extra time on in 2025?
Apart from AI/ML, CIOs are specializing in cybersecurity, product innovation, and enterprise technique alignment.
What industries are main AI funding?
Excessive-tech, healthcare, and monetary providers industries are the front-runners in prioritizing AI each internally and customer-facing.
How is IT funds allocation altering?
Most firms (65%) plan to extend IT funding, significantly for AI/ML initiatives, infrastructure modernization, and safety enhancements.