Tonight, we celebrated the African winners of the 2024 GuestRevu GREAT Awards in type on the Grand Daddy Lodge in Cape City. The occasion, hosted with the assist of sponsors Lodge Time, FEDHASA, and Stenden College South Africa, introduced collectively among the area’s most proficient hoteliers and trade professionals for an evening of recognition and celebration.

The GuestRevu GREAT Awards honour lodges that excel in offering unforgettable visitor experiences, as evidenced by distinctive visitor evaluations. This yr over 700 properties from 55 international locations entered, and greater than 70,000 evaluations from platforms like Google (24.5% of the whole), Tripadvisor (13.8%), and Reserving.com (61.7%) had been analysed utilizing the free model of GuestRevu’s award-winning fame administration product, GuestRevu LITE, to find out the winners. The properties on the shortlists achieved unimaginable visitor evaluation scores, averaging over 90%, exhibiting simply how a lot effort they put into making each keep unforgettable.

Dr Wouter Hensens, Government Dean at Stenden South Africa, oversaw the awards information evaluation. His experience helped guarantee the method was honest and correct, highlighting the area’s finest.

2024 GREAT Awards Winners

GREATest <20 Rooms Africa
Ocean Vista Boutique Guest House

GREATest 20-49 Rooms Africa
aha | Shepherd’s Tree Game Lodge

GREATest 50-99 Rooms Africa
Kapama River Lodge

GREATest 100+ Rooms Africa
Palm Royale Resort Soma Bay

GREATest Service Africa
Kapama River Lodge

GREATest Room High quality Africa
Buffelsdrift Game Lodge

GREATest Cleanliness Africa
Kapama River Lodge

Including to the night’s highlights, David, Chris, Wouter, and Lee-Ann shared useful insights on managing visitor suggestions and constructing lasting reputations within the hospitality trade. They shared sensible recommendation on managing visitor suggestions and constructing robust reputations in hospitality. It was an inspiring dialogue filled with concepts and techniques for hoteliers to take again to their groups.

Because the night drew to an in depth, Chris expressed heartfelt congratulations to all of the winners and nominees. “We’re so pleased with all of the winners,” he mentioned. “Your laborious work and dedication to creating visitors comfortable is what makes this trade so particular. Congratulations to you all for elevating the bar and setting new requirements for visitor expertise.”

“We’re an intricate ecosystem, so we’d like all of the events to affix in order that we is usually a skilled trade that we are able to present up in the appropriate method, that there are requirements and ranges that we adhere to,” mentioned Lee-Anne. “So it was very easy for us to affiliate FEDHASA, which represents the hospitality trade in South Africa, with the GuestRevu GREAT Awards tonight.”

Thanks to everybody who joined us at The Grand Daddy Lodge for such a memorable night. To all of the winners, properly achieved on an unimaginable achievement.