Right now, we’re taking a deep dive right into a Concentrix work from home place with solutions to your high questions, firm tradition insights, and extra.

Are you on the lookout for a secure and reliable work from home job? In case you can sort nicely, talk successfully, and luxuriate in serving to others resolve issues, you seemingly qualify for a work at home customer support job. Whereas not all work-from-home jobs are equal, one of many high firms to contemplate is Concentrix.

Concentrix is usually hiring for his or her work at home customer support group, together with different distant positions like IT, gross sales, HR, and operations. They provide part-time and full-time jobs with advantages throughout america. 

Right here’s what you’ll must know if you wish to begin working from house for Concentrix.

What sort of firm is Concentrix?

In case you’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round for the reason that early 2000s; they supply international enterprise companies like buyer engagement and enterprise efficiency enchancment.

Concentrix has over 80 Fortune 500 purchasers and does enterprise in a number of nations. Some might take into account this firm a jack of all trades, seeing how they provide completely different options like buyer engagement companies, gig work, finance and accounting, advertising options, and extra.

Merely put, this firm’s purpose is to assist purchasers carry out higher and interact with their prospects on a deeper degree.

Are Concentrix work from home positions legit?

When trying to find distant work, it’s good to be cautious of on-line recruiting scams. 

Whereas Concentrix will not be as well-known as different work at home customer support choices like Amazon or American Express, they’re nonetheless a legit firm with an important fame. 

The corporate has a 3.9-star ranking on Glassdoor and almost 40,000 evaluations on Indeed from employees.

Whereas they supply many alternative companies, their work at home profession division is what we’ll concentrate on on this put up. Concentrix’s trendy options make it a high firm to work for when contemplating work from home customer service, sales, HR, IT, or operations.

Concentrix work from home customer support place overview

As a substitute of working in a conventional name middle setting, Concentrix has an intensive work at home program the place you may present buyer help remotely. Customer support brokers are answerable for answering calls that may contain billing questions, making adjustments to companies, canceling companies, troubleshooting, or different inquiries.

Concentrix presents paid coaching and employee benefits. At present, they rent in 35 states, so whereas the place is distant, there can be completely different utility pages and types relying on the state by which you reside.

Necessities

To change into a work at home customer support agent with Concentrix, you want a highschool diploma or GED, a PC, and high-speed web service. Concentrix will take a look at your laptop and web connection throughout the utility course of. You can too work from a laptop computer, however it have to be hard-wired whilst you’re working. 

A number of the different necessities embody:

• Laptop monitor between 17 and 21.5 inches
• Quiet distraction-free workspace
• Landline or cellphone

You may additionally must get a headset, flash drive, and twin screens after getting been supplied a place.

Superb candidates for Concentrix work from home positions 

Past the necessities listed within the job description, a Concentrix work from home job requires a particular set of traits to succeed. 

Conentrix values:

• Efficient communicators 
• High quality problem-solving expertise
• Consolation in adapting to new applied sciences
• Adaptable to alter
• Capacity to empathize with buyer issues
• Prior expertise in customer support (most popular) 

In case you maintain these qualities and an enthusiasm for the place, it doesn’t matter the place you’re in your profession path. In actual fact, this might make an important first job for somebody getting into the skilled workforce. The corporate can supply the steering and expertise that you must support your profession progress.

Schedule

Concentrix requires that you’re out there seven days every week, however you gained’t work day by day. Schedules fluctuate and are mentioned throughout the interview. Remember the fact that you might be offering customer support for a few of Concentrix’s purchasers, so the schedules they want will depend upon that firm’s customer support hours. 

Full-time and part-time alternatives can be found.

How a lot do Concentrix work from home jobs pay?

The beginning pay price for distant customer support jobs at Concentrix is between $15 and $20, and the pay price is not going to be beneath the relevant minimal wage.

Worker advantages like medical health insurance, retirement, and paid day off are additionally included for employees with greater than 30 hours per week.

What’s it wish to work for Concentrix?

Questioning what it’s wish to work for Concentrix? I’ve scrolled by means of evaluations on Certainly and Glassdoor, and for probably the most half, individuals discover it to be a laid-back and secure work at home job.

With Concentrix, there are alternatives for progress and development that may improve your wage, even throughout the first 12 months. Since Concentrix is international and works with so many purchasers, they provide all kinds of shifts to fulfill your scheduling wants. 

This implies you don’t have to enroll to work the everyday 9 to five schedule if that doesn’t give you the results you want.

Execs and cons

As with all work at home jobs, working as a customer support consultant with Concentrix has its perks and downsides. You’ll want to take into account the professionals and cons that can assist you determine if this place is best for you.

Execs

• Work remotely and ditch the day by day commute.
• Solely a highschool diploma or GED is required.
• Paid coaching is offered.
• Above minimal wage hourly pay
• Advantages are offered should you work a sure variety of hours every week.
• Versatile shifts can be found.

Cons

• Have to be out there seven days every week.
• You will have to buy a number of the required tools to get began by yourself. (Concentrix didn’t make it clear in the event that they offer you any of the required tools or pay a stipend.)
• Whereas jobs are extensively out there, they at present aren’t being supplied in each state.

Easy methods to apply

Making use of to work at home for Concentrix is straightforward. Simply click here to view out there positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or by means of their on-line system. 

You can too ship a resume to [email protected]. Nonetheless, I feel it could be simpler to use on-line by means of their system so you may hold monitor of your utility and the place you’re in every step of the hiring course of.

Is it onerous to get employed at Concentrix?

Concentrix has a ton of alternatives for at-home positions. However with extra people on the lookout for distant work, there’s additionally loads of curiosity of their roles. 

With that stated, their beginning compensation isn’t aggressive, which makes it extra attainable to these getting into the sector. 

In case you meet the {qualifications}, align with their firm tradition, and are available ready to showcase your strengths, there’s an excellent likelihood that you’ll find a task with Concentrix.

What ought to I count on within the Concentrix recruiting course of? 

The recruitment course of for Concentrix work from home positions is thorough however simple. 

• Utility: Submit a web-based utility by means of the Concentrix profession web site. Make sure that to regulate your resume and canopy letter to suit the job description. 
• Digital Evaluation: Subsequent, you’ll be invited to finish a digital evaluation to judge your expertise and see should you’re appropriate for the place. 
• Extra Assessments: It’s possible you’ll be required to take an extra evaluation to point out particular expertise, relying on the function you’re making use of for. 
• Interview: When you’re shortlisted, you’ll be invited to an in-person or digital interview. 
• Supply Letter: If all goes nicely, you’ll obtain a proposal letter!

Suggestions for Acing the Recruiting Course of

Recruiting may be demanding for even probably the most skilled professionals. Listed below are a couple of steps to flying by means of Concentrix work from home recruiting. 

Analysis your function

Confidence comes from information. Fastidiously evaluate the job description for the place you’re making use of for, highlighting how your ability set matches these necessities. 

You’ll additionally need to do a little analysis about Concentrix’s core values and firm mission. Word that they’re targeted on environmental initiatives by means of their “One Earth, One Concentrix” program.

Observe responses

When interviewing for customer support roles, there’ll seemingly be a role-playing ingredient. Observe this forward of time, researching tips on how to deal with particular issues and de-escalate conflicts. 

This can be a likelihood to point out your problem-solving expertise (with a little bit of a leg-up). Adapt practiced responses in real-time all through your interview. 

Present your ardour

Keep in mind to point out enthusiasm for the function all through every step of the recruitment course of. 

Spotlight the way you personally relate to their firm and their mission. Ask considerate questions that showcase your ardour.

Observe Up

Lastly, bear in mind to observe up together with your recruitment supervisor to thank them for his or her time and present your enthusiasm for the function. 

Conclusion

That wraps up my Concentrix work from home evaluate. In case you’re concerned with different related work at home customer support alternatives, try this post as nicely!

Initially revealed January 11, 2021. Content material up to date January 2025.