Safestay PLC, one among Europe’s largest hostel teams, is happy to announce its partnership with Cloudbeds, the business’s premier hospitality administration platform.

As a part of the multi-year partnership beginning in January 2025, Safestay will transfer its 20-strong Europe-wide hostel portfolio onto the Cloudbeds Enterprise Platform, constructing its know-how stack on Cloudbeds’ award-winning PMS. The transfer is a part of Safestay’s ‘Platform for Development’ technique by way of which it’s investing for future success.

The Cloudbeds Enterprise Platform supplies a centralised multi-property PMS for managing all Safestay’s owned, leased, managed, and franchised properties. Cloudbeds’ progressive unified know-how will present the corporate with a single complete view of buyer knowledge throughout all properties and reserving platforms, enabling Safestay to supply a superior fashionable visitor expertise, improve its industrial and advertising and marketing technique, and streamline operational prices throughout its rising portfolio. 

The transfer to Cloudbeds will:

• Maximise revenues by way of use of AI-driven yield and pricing software;
• Drive additional monetary efficiencies for the enterprise by way of securing extra beneficial cost fee charges;
• Additional improve Safestay’s spectacular direct reserving technique by optimising the client reserving course of throughout all direct reserving channels together with Safestay’s model web site and offering enhanced performance for Safestay’s Group Reservation Workplace;
• Improve the expertise from reserving to departure each for company and workers by way of the monitoring of buyer preferences and the supply of a customer-centric net app; 
• Improve buyer communication by way of the supply of a multilingual AI-driven chat & messaging customer support;
• Improve Safestay’s membership programme by offering tailor-made provides and individualised advertising and marketing messages to members consistent with their preferences.

The launch of Safestay’s partnership with Cloudbeds is the newest step within the firm’s funding in visitor expertise and operational excellence because it appears to be like to develop throughout Europe. It follows different operational and digital investments, together with the mixing of a brand new buyer administration device and the implementation of cellular check-in and cellular keys.

Larry Lipman, Government Chairman at Safestay, commented: “We’re excited to be working with Cloudbeds to implement this essential platform into our enterprise, which is not going to solely drive monetary and operational efficiencies but in addition be certain that we’re persevering with to ship the very best-in-class expertise for our company.

As Safestay continues to develop throughout key vacation spot cities throughout Europe, this initiative, consistent with our broader ‘Platform for Development’ technique, positions Safestay nicely for future success.”

“We’re trying ahead to supporting Safestay’s strategic imaginative and prescient as they place themselves for important progress,” mentioned Adam Harris, CEO of Cloudbeds. “The Cloudbeds Enterprise Platform is purpose-built to help dynamic, multi-property hospitality teams like Safestay, offering them with highly effective know-how mixed with world-class 24/7 help, from implementation and coaching by way of day-to-day operations. Our partnership represents a pivotal second in hostel know-how, the place innovation meets scalable progress.”