NexRep is at present looking for lots of of Buyer Service Reps to work from home. If you’re at present in search of an organization that gives flexibility, the liberty to work whenever you need, independence, and the flexibility to work at home, attempt NexRep. NexRep is good for individuals who wish to skip the commute and have extra management over their time whereas having fun with the advantages of a home-based work setting.
What’s NexRep?
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NexRep was based in 2009 with a mission to positively remodel the lives of impartial contractors inside the contact heart trade. It’s a digital name heart that companions with varied corporations and shoppers to offer customer support, gross sales, and technical help. NexRep hires not conventional staff however impartial contractors to carry out these companies proper from the privateness of your property.
This implies you’ll primarily work on a contractual foundation supplying you with the flexibility to be your individual boss the place you may select your individual shoppers and set your individual schedule inside the shopper’s hours of operation.
What sort of alternative does NexRep have?
NexRep has a brand new shopper program the place they may recruit a number of individuals to offer companies for a minimum of 20 hours every week Monday by way of Saturday wherever between 8 am to eight pm ET. As a Buyer Service Rep, you’ll reply requires a shopper that gives payroll companies for people who find themselves in self-directed Medicaid packages.
As an impartial contractor, you’ll assist facilitate the funds to caregivers, guaranteeing they obtain compensation for caring for their family members.
Are there some other duties?
Sure. You’ll actively help with enrollment, program purposes, and setup in relevant methods. Retrieve data to help caregivers with any payroll-related inquiries, doc data, and outcomes, de-escalate upset or pissed off callers, and provide steerage and path to each caregivers and sufferers to successfully resolve any points they’re dealing with.
What are the necessities?
All brokers will probably be required to have 1 12 months of customer support expertise to help this shopper. As well as, you have to have robust pc abilities, the flexibility to troubleshoot when applicable, empathy, endurance, and a pleasant demeanor. Additionally it is necessary to own good listening abilities, robust consideration to element, the flexibility to multitask, and precisely work with numbers and focus on cash.
What gear will I want in my residence workplace?
A pc with a Home windows 10 or 11 working system, high-speed web with antivirus software program, a webcam, a quiet workspace, and a USB noise-cancelling headset.
How a lot will I make?
This chance pays impartial contractors $13 per hour. After you full further certification at a later date and begin dealing with extra advanced calls, additionally, you will obtain a $250 incentive! The extra certification is at present anticipated to be in January 2025, although that’s topic to alter.
Plus, all contractors who be a part of NexRep for certification beginning between November 18th and December 9th will probably be eligible to earn plenty of additional money for the vacations! See the main points on their web site to study how one can earn up to $640 in holiday incentives!
Does NexRep provide any perks?
NexRep supplies one-on-one mentorship and free certification in an effort to be a profitable Buyer Service rep. When you begin dealing with extra advanced calls, brokers will obtain a $250 incentive! NexRep additionally has a perks factors program that unlocks cool rewards like unique reductions and financial savings on well being and dental coverages, banking companies, authorized and tech help, and extra.
You may also work when you find yourself touring to go to with household so long as it’s within the US, you have got a quiet workspace, a pc with a quick web connection, and a noise-canceling headset.
What’s concerned within the utility course of?
There are solely 3 easy steps. You’ll first click on the Get Began tab to finish your registration. Subsequent, you’ll observe up together with your evaluation which can take not more than 20 to half-hour to finish and digital interview. After you full that step, you’ll choose your certification class from the checklist of accessible courses (certification is free).
Who can apply?
Anybody who wishes to work a schedule round your individual wants, the wants of your loved ones, and the necessary occasions in your life. If you’re focused on making use of for this chance from NexRep, please click here to go to their official web site to click on on the Get Began tab.
Don’t miss out on this chance and you’ll want to inform your pals, households, and others who wish to work from home.
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