German Resort Operates Effectively with 80% Fewer Workers

• The Zipper Resort & Residences in Düsseldorf operates with an 80% smaller workforce than conventional accommodations on account of tech platform, Like Magic.
• The platform streamlines employees duties and enhances visitor expertise, indicating a possible way forward for resort operations pushed by know-how.

A German resort, The Zipper Resort & Residences in Düsseldorf, has revealed the way it effectively manages its 168-room property with a considerably leaner workforce than sometimes required, attributing this feat to the progressive use of a tech platform.

Launched in November 2023, the resort operates with a mere six-member employees, about 80% smaller than that sometimes required for a resort of its magnitude. The Zipper credit its progressive worker and visitor expertise device, Like Magic, for its streamlined operations and lean workforce construction, demonstrating a excessive degree of effectivity in resort administration.

Like Magic’s complete platform, which permits employees members to carry out 80% of their day by day duties from a single system, this disruptive know-how additionally permits friends to hold out numerous duties with out employees intervention, equivalent to checking in, ordering meals, requesting further facilities, and creating keyless room passes by way of their smartphones.

Commenting on the resort’s profitable operation, Otto Konstantin Lindner, co-founder and managing director at The Zipper Resort & Residences, stated, «With out Like Magic, we would not have achieved what we’ve at The Zipper. The platform has enabled us to construct a small, efficient workforce that shares our ardour.» Lindner additionally famous how the platform’s effectivity has given the workforce extra time to give attention to enhancing the visitor expertise.

The tech platform has additionally expedited the employees onboarding course of, with complete coaching accomplished in only a day and a half. Regardless of the lean workforce, The Zipper has garnered constructive suggestions from friends, with a 4.6 score on Google and an 8.8 score on Reserving.com.

Like Magic’s platform consolidates a reserving engine, visitor platform, worker interface, and monitoring instruments into one centralized system, making a complete operational hub for resort administration.

Markus Feller, CEO of Like Magic, highlights the transformative potential of know-how within the hospitality sector. Feller believes platforms like Like Magic will alleviate staffing points by way of intensive automation. He additionally foresees the complete realization of AI potential, resulting in additional automation and enchancment in resort operations. He encourages the hospitality business to embrace such applied sciences to streamline operations, enhance the visitor expertise, and set new service high quality benchmarks.

The success story of The Zipper Resort & Residences demonstrates how know-how is poised to revolutionize each facet of the hospitality sector, from employees administration to visitor expertise supply.

Uncover extra at Like Magic.