As digital work continues to develop in reputation, the demand for work at home receptionists additionally continues to develop! If you’re interested by distant receptionist jobs, this weblog submit will reply all of your questions!

We’ll cowl all the main points, together with day-to-day obligations, annual wage expectations, and the wanted tools. We’ve even included hiring corporations that frequently have openings for distant receptionists.

What Tasks Does a Distant Receptionist Have?

The obligations of distant receptionists fluctuate from firm to firm. Nevertheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and preserving an in depth report of every interplay.

Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with electronic mail correspondence, proofreading written supplies, and doing data entry tasks.

Receptionist roles are usually entry-level positions, and in the event you work for a bigger firm, there’s possible room for profession development. For instance, if working as an executive assistant is what you need, being open about your profession targets will assist your supervisor understand how they’ll finest aid you transfer towards success inside the firm.

What Are the {Qualifications} for Distant Receptionist Jobs?

Distant receptionists play an important function in enterprise operations. Receptionists are often the primary level of contact for shoppers, so it’s necessary that they make a great first impression.

If you happen to get pleasure from speaking on the telephone and interacting with others, listed here are the essential {qualifications} and expertise you’ll want for this line of labor:

• Highschool diploma or GED
• Prior customer support expertise is useful
• Capacity to work independently in a distant surroundings
• The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
• The flexibility to remain calm and picked up underneath stress
• Glorious written and verbal communication expertise
• Quick and correct typing expertise and powerful consideration to element
• Have to be computer-savvy
• Data of frequent software program packages

What Is the Common Wage for a Distant Receptionist?

Distant receptionist salaries fluctuate tremendously relying on the place you reside, the dimensions of the corporate, and your expertise degree.

In response to ZipRecruiter, distant receptionists earn a mean of $18 per hour.

Distant receptionist salaries have a tendency to extend with time, so in the event you stick it out at one firm and achieve expertise and seniority, your wage ought to improve accordingly.

Many corporations additionally present extra incomes alternatives, akin to performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.

It’s additionally price noting that specialised coaching, akin to within the medical or authorized fields, usually earns greater wages than working as a generalist.

What Gear Is Required for a Distant Receptionist Position?

Distant receptionist jobs often require the next tools:

• Pc
• Smartphone or landline
• Headset
• Excessive-speed web connection
• Up-to-date laptop software program packages
• A quiet, distraction-free residence workplace
• Workplace provides like paper and pens

What Gear Do Employers Present?

Most distant receptionists use specialised software program packages issued by the hiring firm to reply incoming calls. Some corporations might present your work equipment (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be skilled on work-specific procedures, scripts, and call-handling directions. Most corporations listing tools and web velocity necessities on the job itemizing, so you’ll want to learn by way of these earlier than making use of for a place.

Many employers would require you to test your internet bandwidth to make sure it might assist distant methods and purposes. Typically, you have to use a hardwired web connection by way of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).

Who Hires Distant Receptionists?

Many corporations, from small companies to massive companies, use distant receptionists, in addition to people like attorneys, entrepreneurs, and therapists.

The place to Apply for Distant Receptionist Jobs

In case your true calling is working as a distant receptionist, try these hiring corporations:

1. Reply Aide

Answer Aide hires digital customer support representatives from AL, FL, GA, or TX. For these digital receptionist jobs, you’ll want a typing velocity of at the least 40 WPM, sturdy communication expertise, and the power to multitask. Reply Aide runs one year a 12 months, 24 hours a day, so you’ve got loads of flexibility when it comes to your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.

2. AnswerFirst

AnswerFirst hires customer support professionals from the US to reply calls for his or her shoppers. Duties might embrace message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, and so they rent for full-time and part-time roles. If you happen to work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.

3. Again Workplace Betties

Back Office Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to supply attorneys and authorized corporations with telephone and net chat providers. Again Workplace Betties is barely open Monday by way of Friday, so that they don’t have evening or weekend hours out there. Full-time positions have many advantages, together with all of the tools you have to do your job. The beginning wage vary for these positions is $17-$19 per hour.

4. Daring Enterprise

Bold Business is a worldwide expertise group that gives distant positions in administrative assist, again workplace assist, customer support, name middle options, advertising, accounting, healthcare, and IT. Daring Enterprise embraces teamwork, variety, flexibility, and innovation, providing complete advantages to full-time staff. Take a look at their present collection of remote job openings here, and verify again usually, as new roles are at all times added.

5. Gabbyville

Gabbyville hires US-based distant receptionists to deal with consumer calls, take messages, and guide appointments for quite a lot of companies and professionals. To use, you could submit your web velocity, typing check outcomes, and a resume.

6. PATLive

PATLive hires part-time digital receptionists from Texas, North Carolina, and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or in a clerical function is required. The beginning pay fee is $13 per hour, and the corporate provides versatile scheduling because it’s open 24 hours a day.

7. ReceptionHQ

ReceptionHQ hires digital receptionists in the USA to supply customized service, name switch, and appointment-setting providers to their shoppers in quite a lot of industries. Their operations run 24/7, so that they have plenty of roles and schedules to fill.

8. Ruby Receptionists

Ruby Receptionists hires digital receptionists to supply phone providers to their shoppers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time employees. Positions are location-dependent, so you could wish to bookmark their profession web page for brand new openings.

9. Smith.ai

Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her shoppers. They rent receptionists from the US and Mexico. Whether or not you’re searching for full-time or part-time work, Smith.ai can accommodate your wants and offer you the flexibleness you want. Full-time positions include advantages.

Different Locations to Discover Digital Receptionist Jobs

If you happen to want extra choices for this distant occupation, try these employment businesses and profession web sites for brand new openings.

10. Robert Half

Robert Half is a staffing company the place you’ll be able to seek for work at home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has short-term, everlasting, and contractor roles for US residents.

11. FlexJobs

FlexJobs is a paid on-line job board that caters to versatile work choices, akin to distant, part-time, hybrid, and freelance roles. The good factor about FlexJobs is that they vet the entire jobs listed on their web site, so that you by no means have to fret about employment scams. In addition they have a wide selection of search inputs, so yow will discover precisely what you want when it comes to a distant job! Presently, FlexJobs has a number of full-time and part-time distant receptionist positions on its web site. You may arrange a job alert so that you’ll at all times find out about related job openings.

12. LinkedIn

LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you’ll be able to seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply you’ll want to do your due diligence when looking for jobs on LinkedIn; there are loads of pretend job listings that sneak by way of the cracks.

13. Upwork

Upwork is an internet market for freelancers. Right here, yow will discover all kinds of call-related work, akin to customer service, chat assist, and gross sales roles that you are able to do from residence. With Upwork, you’ll be able to bid on initiatives or create a profile and anticipate potential employers to contact you.

Execs and Cons of Working From Residence as a Distant Receptionist

All jobs have professionals and cons, and digital receptionist jobs aren’t any completely different. Listed here are a few of the finest elements of this distant place and a few of the not-so-great elements.

Execs:

• It doesn’t require a university diploma
• Good work for inexperienced persons
• Many corporations supply a versatile schedule for employees
• Advantages are sometimes offered for full-time employees
• Many corporations rent for this occupation
• Alternatives for development inside the firm

Cons:

• Entry-level pay
• You’ll have to work nights, weekends, or holidays
• Cellphone work will be disturbing

Ultimate Ideas on Being a Digital Receptionist

What do you assume? Is working from residence as a digital receptionist best for you? Make sure you weigh all the professionals and cons of this distant occupation earlier than making your resolution. As you’ll be able to see, there are a lot of corporations who would like to have you ever on their group.

Do you get pleasure from speaking to individuals on the telephone? Here’s a large listing of remote customer service jobs.

Initially revealed January 24, 2022. This content material was up to date in March 2025.